Cameron Construction

Reviews of Cameron Construction

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  Lei H Added November 25, 2017

  ★ ☆ ☆ ☆ ☆
  Very poor communication, Poor customer service, Expensive and Very Slow
  
  My husband and I decided to do a renovation in July 2014, we paid for the concept drawing/quote in Sept 2014 to Cameron Construction, then things gone very slowly...In early Nov the designer(our main contact) had family issue and went overseas, Cameron construction called and said only going to be couple weeks, then no contact until mid Dec, by then our project got seriously delayed and the concept drawing/quote is far from being completed, so we decided to move on to another builder to avoid further delay. We asked for refund in Dec 2014 as we have received nothing from them (no concept drawings, no quote), chased up couple time in between, still got no response from them until 30th Jan 2015 (more than a month after we asked for refund) when we received concept drawings/quote by post in our letter box (the drawings are nothing like what we want, and quote is three times the amount the current builder is quoting me), we believe they just made up a concept drawing/quote to avoid refund. We then sent a formal complain to them, their Admin replied (the only person cares about the customer) and advised their director is going to get back to us, but nothing since then...Extremely disappointed about the experience as they promised the world when we first met them...we do feel sorry for the designer, and understood the family issue is unexpected, but someone should continue the project for us to avoid delay...and have no response from their director after our formal complain just proves they don't really care about customer experience. I will not recommend Cameron construction for any renovation project if you like to stick to your budget and stick to your timeframe...

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About cameronconstruction.com.au

Home Extension & Renovation, Home Builder, Construction Melbourne
Cameron Construction offers affordable construction and home remodelling services. We offer everything from kitchen remodelling to home extensions.
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